FAQ

If you’d like exactly the same accessory featured on the website, you can order it directly online using the “Add to cart” function.

If you’d like to make any changes or have a bespoke piece, contact me on WhatsApp at +39 329 396 2254.

You can make your payment via PayPal or bank transfer.

The details will be provided once your order is confirmed.

Yes, of course — I’ll be happy to offer this option if it makes things easier for you!
Feel free to contact me to request this payment plan.

I’ll start preparing your order, and your jewelry will be shipped once the payment is completed.

As soon as your order is ready for shipping, I’ll send you a photo so you can see it and make sure everything is exactly as you want.
I’ll provide you with a tracking number so you can follow your package from my studio to your home.

Shipping is tracked, and the courier is express with delivery.
Couriers deliver Monday to Friday, from 9:00 a.m. to 6:00 p.m., and appointments cannot be scheduled.

Please make sure to provide a shipping address where someone will always be available to receive your package.

It depends on the number of orders I have at the time you place yours.
Creation times can range from 2 weeks during low season to 12 weeks during high season (February to September).

It depends on the accessory.
I recommend starting at least 3 months before the date you wish to receive your piece, as during peak season — when demand is very high — creation times are longer.

Feel free to contact me anyway, I’ll do my best to help you create the jewel you desire for your special day!

Yes, absolutely — since each piece is handcrafted, every aspect can be customized: the color, the elements, the shape, and the overall size of the jewel.

Tell me how you’d like to modify it, and I’ll let you know if it’s possible.

Absolutely yes!
Feel free to contact me and tell me what you have in mind…

You can send me photos of your dress, hairstyle, shoes, bouquet…
describe the theme of your wedding, the venue, and any other details you’d like to share so I can get inspired and help you achieve the perfect result!

Once I have as many details as possible, I’ll develop prototypes for you — life-size 3D drawings of the jewel — so you’ll have a clear idea of how your accessory will look. You can choose your favorite, let me know if you’d like to modify anything, or even combine elements from different models.

After your approval, I’ll proceed with creating the piece.
Once it’s finished, I’ll show it to you through photos and/or videos, so you can be sure it turned out exactly as you wished.

Of course!

I can also create a matching bracelet, necklace…
and even jewelry for the mother of the bride, the mother-in-law, bridesmaids, flower girls, or daughters.

They could be a beautiful gift idea — something they’ll treasure for a lifetime!

The cost of each creation depends on the type and quantity of materials used, as well as the complexity of the piece (and therefore the hours of work required), so it can vary greatly.

I can give you a more accurate estimate once we define the type of design you’d like to create, its style, and the elements it will include.

I truly hope that if you’re reaching out to me, it’s because you love the style of my jewelry and the way I work — and that you want an “Elisabetta Sebastio” jewel for your Special Day.

I value and respect the work of other designers, so I do not accept requests to replicate their accessories.

However, we can certainly draw inspiration from them, reworking the basic ideas to create something new — always in keeping with the style of my jewelry.

My accessories are primarily sold online, but you can also see and purchase them in person at:

• Atelier Camelia Spose (Pisa – Italy)

• Tosca Spose (Bologna – Italy)

• Lucrezia Bianchini Make-up Artist (Sondrio – Italy)

All my jewelry is very delicate, so it requires special care.

Here are some tips to help you keep it beautiful over time:

• Store your jewel individually in its original box and avoid prolonged exposure to direct sunlight, as this speeds up the natural silver oxidation process (which is slow — about 8–12 months). This way, you can preserve it for many years.

• In case of oxidation, clean it with a specific silver care product — it will look as good as new. Use a lint-free cotton cloth.

• Do not get your jewelry wet, and avoid contact with products like perfume, hairspray, soap, or lotions, as these can damage the metal, cause discoloration, or dull the shine of Swarovski crystals, mother-of-pearl, and freshwater pearls. If it happens, clean it gently with a lint-free cotton cloth.

• Always wear your jewelry last, as the finishing touch to your outfit.

• For hair accessories, place them in your hairstyle last, after letting any hairspray dry for a few minutes. Alternatively, cover the piece to protect it from contact with hairspray.

• Avoid any contact that could scratch or chip your jewel.